Rolls-Royce Power Systems Leverages Industrial AI from IFS Cloud
The mtu brand aims to optimize global service processes and support strategic goals in efficiency, sustainability, and growth.
As part of selecting an external service provider, the Power Systems division sought new solutions to ensure compliance with service level agreements (SLAs), streamline service workflows, enhance planning efficiency, and deliver more precise and agile services to customers worldwide.
Enhanced Insight into Service Data
By implementing the Planning, Scheduling, and Optimization (PSO) module from IFS Cloud, Rolls-Royce Power Systems can extend long-term maintenance contracts and increase spare parts sales through improved insights into service data. This cloud-based solution enhances both planning and technician deployment. It also increases the first-time fix rate and ensures consistent SLA compliance across the entire engine fleet.
Additionally, simulation features, such as the What-If Scenario Explorer (WISE), further optimize planning processes. By modeling various scenarios for resource allocation, maintenance, and capacity planning, the system anticipates potential issues, improves resource utilization, and facilitates SLA achievement. Rolls-Royce Power Systems can make proactive, data-driven decisions by simulating scenarios such as fluctuations in demand, technician availability, or spare parts supply.
Proactive Management of Maintenance and Replacement
IFS Cloud also provides real-time insights into engine performance, resource availability, and service requirements, enabling more proactive management of maintenance and replacement work across Rolls-Royce Power Systems’ global operations. The platform will be deployed to 1,000 users across 1,200 sites in 175 countries, underscoring Rolls-Royce’s commitment to delivering innovation and optimized customer service on a global scale.
