Call centre operators are investing in AI and chatbots to reduce dependence on live agents.
TECHNOLOGY POWERING BUSINESS
Artificial intelligence
Verändert KI unsere Jobwelt?
Künstliche Intelligenz (KI) in Unternehmen ist auf Seiten der Beschäftigten oft mit Ängsten verbunden. Eine OECD-Studie gibt nun jedoch Entwarnung.
Are AI Shares Still Worthwhile Now?
Stock market expert Jens Rabe looks at the risks and opportunities of investing in AI shares.
AI Use in Software Testing
AI also holds great potential for quality engineering in software development, says Viktoria Praschl from Tricentis.
Virtual Discovery Tour Through Operating Theatre and Treatment Room
Interactive online tool from KI.NRW shows use cases of artificial intelligence in hospitals.
Commentary: New AI Law to Regulate Use in the EU
Tanium's Chris Vaughan on the EU's AI law, which aims to create protections against malicious use of AI technology.
Used Car Trade: Vehicle Inspections with AI
Used car platform Carvago has teamed up with the Technical University in Prague to develop an AI for determining the value of used cars.
Survey: 92 Percent of all Programmers Use AI Tools
AI tools don't just increase productivity. According to developers, they also improve code quality.
Puma Bans Counterfeits from Online Retail Thanks to AI
Through anti-fraud AI platform, Puma detects 760,000 counterfeit products worth over half a billion US dollars.
Elon Musk Founds Artificial Intelligence Company
At launch, X.AI issues 100 million shares. The name suggests connection with Musk's plans for universal app called X, which includes Twitter.
Salzburg testet KI zur Vermeidung von Fahrrad-Crashs
Österreichisches Technologiekonsortium entwickelt KI-System, das Verkehrsteilnehmer rechtzeitig vor möglichen Kollisionen warnt.
100% Swiss made: KI-gestütztes Instant Messaging für Unternehmen
Der Schweizer Cloud-Anbieter Infomaniak lanciert den Messenger kChat, der unter anderem auch ChatGPT nutzt.
Nvidia is Already Worth More Than a Billion Dollars on the Stock Market Thanks to Artificial Intelligence
Nvidia has crossed the $1 trillion mark in the market in less than a year.
Lasse Girs Leads Solita’s Generative AI Business Unit
New competence unit bundles interdisciplinary understanding to make ChatGPT & Co. useful for customers
Salesforce Integrates AI Cloud
AI Cloud for CRM is designed to enable higher productivity by merging AI, data, analytics and automation.
With AI to More Inclusion
Online shopping for blind people or Alzheimer's testing in the payment app: artificial intelligence takes accessibility to a new level.
Automation, Robotics and More: Are There Still Future-Proof Courses of Study?
A tremor is shaking the economy - with more and more news about potential applications for artificial intelligence (AI), in many industries everything is being called into question. Some companies are already suffering. E-learning plat ...
Five AI Deployment Scenarios in Everyday Practice
Potential of AI-supported systems for research, analysis, routine tasks and recommendations for action.
AI Warns of Tsunamis Based on Sound Waves
New system from scientists gives more time for precautionary measures such as evacuations.
When AI Writes The Exam Paper
Lawyer Michael Metzner warns of possible risks in terms of data protection and copyright when using ChatGPT and Co.
Elon Musk Founds Artificial Intelligence Company
At launch, X.AI issues 100 million shares. The name suggests connection with Musk's plans for universal app called X, which includes Twitter.
Der KI-Chatbot als Liebesflüsterer
PwC hat 1000 Österreicher gefragt, wie stark sie ChatGPT bereits nutzen. Aktuell gehen die Vorlieben stark auseinander.
Sierra Leone nutzt KI zur Corona-Früherkennung
Medizintechnik-Spezialist Symptoma liefert einen KI-Chatbot, der den BürgerInnen des Landes ihr aktuelles Infektionsrisiko verrät.
AI Tool Cracks Common Passwords in Seconds
The PassGAN tool analyzes 15.6 million passwords from real data leaks. It takes less than an hour for eight-digit passwords with numbers and upper and lower case letters.
Artificial Intelligence: An Essential Ally for Contact Centre Agents
Long before ChatGPT hit the headlines, Artificial Intelligence (AI) was already delivering real benefits to customers, the agent and the wider organisation through contact centre AI. It is powering chatbots and virtual assistants, auto ...
KI für Hörgeräte
Für Hörgeschädigte gehen Gespräche oft in einem Brei verschiedener Geräusche unter. Kann künstliche Intelligenz dies ändern?
Software Checks How Smart AI Is
Scientists at the University of Surrey want to banish the danger of overly self-reliant systems.
ChatGPT: Italy Bans Generative AI Models
The authorities allege violations of data protection laws. Among other things, they lack an age check for minors.
Preventing Blood Poisoning With AI
Telehealth Competence Center Analytics and Telekom pilot AI-based sepsis prevention.
DSK Bank Uses AI for Customer Communication
Omnichannel communication system improves customer dialog and shows potential for new financial products.