Long before ChatGPT hit the headlines, Artificial Intelligence (AI) was already delivering real benefits to customers, the agent and the wider organisation through contact centre AI. It is powering chatbots and virtual assistants, auto ...
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Long before ChatGPT hit the headlines, Artificial Intelligence (AI) was already delivering real benefits to customers, the agent and the wider organisation through contact centre AI. It is powering chatbots and virtual assistants, auto ...
Für Hörgeschädigte gehen Gespräche oft in einem Brei verschiedener Geräusche unter. Kann künstliche Intelligenz dies ändern?
Scientists at the University of Surrey want to banish the danger of overly self-reliant systems.
The authorities allege violations of data protection laws. Among other things, they lack an age check for minors.
Telehealth Competence Center Analytics and Telekom pilot AI-based sepsis prevention.
Omnichannel communication system improves customer dialog and shows potential for new financial products.
Die Europäische Union diskutiert den Artificial Intelligence (AI) Act. Österreichische KI-Experten warnen davor, dass Brüssel damit seine eigenen Entwicklungsziele torpedieren könnte.
The Internet is entering a midlife crisis. Can AI make the Internet fit for the future, asks Christian Korff of Cisco Germany.
Dass KI, Immersive und Multicloud zu den IT-Trends des Jahres zählen, haben schon andere gesagt. Doch dass auch Mainframe Computing und die Blockchain ganz nach oben auf die Agenda gehören, lässt die "Global Top Trends" von Deloitte zu ...
Companies form AI Foundation Circle / Circle of experts wants to bring artificial intelligence to European companies
In what ways can artificial intelligence make our lives easier in the future? Guest author Maximilian Schmidt from CPI Technologies provides answers.
Die Unterlagen decken weite Bereiche der Digitalen Grundbildung ab, die seit 2022 Pflichtfach an Österreichs Schulen ist.
Ziel ist der verstärkte Einsatz von vertrauenswürdiger Künstlicher Intelligenz in der österreichischen Wirtschaft. Anträge sind ab sofort möglich.
Breakthroughs in natural language processing are driving the adoption of AI in the contact center.
Digital, cloud-based contract management bundles all documents in one place and automates deadline management.
Der KI-Spezialist Deepsearch hat eine Lösung implementiert, mit der Kundenanliegen schneller bearbeitet werden sollen.
Chat GPT advises, "Contingency plans should be prepared and employees should be trained to properly respond to an attack."
Die Merkur-Versicherung synthetisiert Daten mit einer Lösung des KI-Spezialisten Mostly AI. Sie ist damit der erste Versicherer in Österreich, der synthetische Daten aktiv einsetzt.
EU privacy-compliant voice biomarker research platform for faster diagnosis of health conditions.
Der Rechtsschutzversicherer Coop Rechtsschutz will seinen Kunden einfacher, vor allem aber auch schneller zu ihrem Recht verhelfen. Dem Einsatz von Künstlicher Intelligenz (KI) kommt dabei eine Schlüsselstellung zu.
PwC Germany, DEKRA and innovation starter Fonds Hamburg want to establish a company for the testing and certification of AI products.
In the hospitality industry, artificial intelligence with intelligent speech recognition function is used for the first time.
AI gets the benefit of the doubt, but it needs control mechanisms.
According to the Competence Center for Securing Skilled Workforce Assurance, there is a shortage of around 28,700 IT specialists in Germany.
They evaluate the thermal images with artificial intelligence. This allows passwords to be cracked with a high degree of reliability within seconds. The method works with keyboards and screens and also with ATMs.
AI significantly reduces the workload of employees and leads to a "streamlining" of procedural processes, says Jens Reumschüssel of Exterro.
By launching AiStudio, a self-learning algorithm for training models for image and object recognition that works with the Frontline platform
HPE's new Machine Learning development system eliminates the complexity, cost of building and training models with a complete, out-of-the-box solution that accelerates gainin insight.
Well-filled packing cartons can save up to 50 per cent in excess shipping space, reducing the number of truckloads.