Legal-Tech Start-up aus Wien nutzt FFG-gefördertes Forschungsprojekt, um „die Rechtsbranche zu revolutionieren.“
TECHNOLOGY POWERING BUSINESS
chatbot
Chatbot Evolution: On the Way to the Modern AI Agent
The targeted use of generative AI in customer service can take CX to a new level, says Matthias Göhler from Zendesk.
KI-Chatbot Gieni wächst über CNC-Branche hinaus
Das in der Schweiz entwickelte Werkzeug soll innerhalb von Minuten Marktanalysen liefern, die bisher monatelange Recherchen erfordert haben.
Dumb Computer! Why Chatbots are Offended
In contrast to a neutral chatbot, the intensity of aggressive behavior is reduced with a more human chatbot.
Smart Assistants: Why Many in-house AI Chatbots have Problems
There are plenty of test projects with ChatGPT, Gemini and co. However, many companies are finding that AI projects are not as easy to implement as they had hoped.
KI-Chatbot bei der Rhätischen Bahn
Erste Daten aus sechs Monaten Betrieb zeigen, wie Künstliche Intelligenz nun auch im Schienenverkehr Einzug hält.
3 errori che bisogna evitare quando si utilizzano i chatbot aziendali
ESET lancia un monito: i dati immessi negli strumenti di IA generativa “smettono di essere nostri nell’istante che premiamo il pulsante invio”.
ChatGPT trainerà la spesa in chatbot nel settore retail
Il settore retail globale entro il 2028 dovrebbe investire 72 miliardi di dollari in chatbot, sei volte più di questo 2023. ChatGPT e altri modelli di IA saranno i fautori di questa crescita.
Chatbot for Use in Customer Service
Kitchen equipment manufacturer RATIONAL uses ChatGPT's API for call center relief.
Google Employees Criticise Chatbot Bard as “Ridiculous”
In the conversation with Bloomberg, statements such as "useless" and "pathological liar" are to be heard. Google is also said to have released Bard as an experiment despite internal security concerns.
ChatGPT: More Bookings, More Satisfied Guests?
ChatGPT is supposed to support hotels in marketing, says guest author Steve Heinecke from Performance Hotel, but still warns against its use for guest communication.
ChatGPT also makes its way into Snapchat
Snapchat uses a customized version of the GPT technology developed by OpenAI. The company also prohibits replies on certain topics. At launch, the My AI chatbot is limited to Snapchat+.
Dein Kunde, das unbekannte Wesen
Umfrage zeigt große Unterschiede zwischen dem, was E-Commerce-Kunden wollen und dem, was speziell mittelständische Anbieter darüber denken.
Ordering Food Via AI Voice Chatbot
In the hospitality industry, artificial intelligence with intelligent speech recognition function is used for the first time.