The company posted record revenue of $60.9 billion for fiscal 2024.

The company posted record revenue of $60.9 billion for fiscal 2024.
Call centre operators are investing in AI and chatbots to reduce dependence on live agents.
Despite the decline in revenue, the company still managed to post earnings of $0.35 per share.
In the most recent quarter, the company earned a total of $15.3 billion.
Pat Gelsinger points to the "sudden and rapid decline in economic activity" as the cause, but also to the company's own execution problems.
However, its revenue and the number of users using its products, including Instagram and WhatsApp, keeps on growing.